How to Add an Authenticator App as a MFA

  1. Log into your Office account
  2. Click on your User Name on top right of the screen 
  3. Click on your User Name on top right of the screen
  4. Click View Account
  5. Click on Security Info
  6. Click on the + beside Add sign-in method
  7. In the pop up window, click the drop-down menu and select Authenticator App
  8. Click on Add
  9. DO NOT click on next.
    DO CLICK ON ‘I want to use a different authenticator app’ link
  10. SWITCH TO YOUR PHONE (Keep in mind the phone must be connected to the internet)
    1. Download the “OneLogin Protect’ Authenticator App from your app store.
      If you have already downloaded the app, you can skip this step.
    2. Open the ‘OneLogin Protect’ app
    3. If it asks you, grant it permissions to send you notifications
    4. Tap on the + Sign on top Right  to start setting up the account
    5. Depending on your phone security setting, you may be required to grant permissions to your camera. Click on allow.
    6. Your camera is now visible on your screen
  11. SWITCH TO YOUR COMPUTER
  1. On your computer where you started the setup) Click on Next
  2. A QR Code appears
  1. SWITCH TO YOUR PHONE
  1. With the camera displaying on your screen  point your camera to the QR Code  on your browser screen
  2. Your app will register the device and display registration complete
  3. An account with the name Microsoft will be displayed with a set of numbers and your account name displayed below this.
  1. SWITCH TO YOUR COMPUTER
  1. Click Next
  2. When prompted for code from the Authenticator App, type in the code that is displayed on your phone
  3. Click on Next
  1. You should see a pop up stating your Authenticator app has been successfully registered, followed by a new entry listed for Authenticator App on your Security Info Page
  2. Your MFA set up with the Authenticator App is now complete

NOTE: Navigate through the steps by clicking on the scroll bar, and also click on each image for a full-screen view.