Complaint Procedures Hostos ensures that all concerns and complaints of students are addressed fairly and are resolved promptly. Student complaints relating to consumer protection laws (See SARA Policy Manual “Consumer Protection”) offered under the terms and conditions of SARA must first be filed with the institution to seek resolution. Hostos Internal Complaint Procedures New York State Education Department Complaint Procedures NC-SARA Complaint Procedures Professional Program Disclosures More about NC-SARA Student Complaint Contact Natasha Brewer Office of Academic Affairs nbrewer@hostos.cuny.edu